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Testimonials

Testimonials appearing on this site were received via text, unsolicited and unpaid. They reflect individual experiences, the real life experiences of those who have used our products in some way or another. But they are individual results, however, and results vary. We do not claim that these are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all of those who will use our products. Additionally, these testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.


I lived in AK during college years and recently visited my host family. While in Anchorage I purchased the calendula cream in a gift shop and absolutely loved it. I have very sensitive skin and this cream made it feel like silk. I recently ordered the Noni cream and now I simply can't use any other cream. My skin loves it! Thank you! I wish I can see how you create such wonderful products! - Veronica, Mill Valley, CA

I fell in love with Back Bay Botanical's products the minute I first tried the Moonlight Moisturizer. I have since purchased almost the entire skin care line and am continually impressed. Thank you for making a natural, truly Alaskan, product that can really compete with the higher end brands!!" …your claims really are true (ex: the Devil's Club massage oil and Devil's Club Rub for sore muscles, the Herbal Balm for treatment of "fishing" cuts) … friends and family with whom I've shared your products love them too. I am a skin care snob in many ways and am rather particular about what I put on my face/skin… - Erika, Anchorage, AK

I went on a cruise a few years ago to Alaska and Sitka was one of our ports that we visited. Had never heard of Back Bay Botanicals, being from a small town in Alabama and at my age I have tried every name brand facial care on the market. I purchased the Lavender facial toner and the Moonlight Moisturizer while there and thought I would try it. I have been using it ever since. The toner is wonderful for using before or after your makeup and it leaves your skin feeling wonderful. I use the Moonlight Moisturizer at bedtime and my face feels so soft in the mornings when I get up. I can tell a big difference in my complexion with less wrinkles and does not seem to be any more than I had three years ago. I love these products and use them regularly. Jean and Dennis have been wonderful to ship these products to me when I order them. I would recommend these products to try for yourself as I did and you will discover how great they are. - Doris, Locust Fork, AL

Moonlight Moisturizer has been my daily facial pleasure since Jean first created it in 1997 on Back Bay in remote Alaska village where we were neighbors. I was visiting her family one evening when the cream was new, and she asked me to put some on my skin. A full moon was pouring through the wintertime window and the cream felt so like that clear, clean light that I suggested the product's name right then. It's so light and creamy that my skin says aahh. Back Bay Herbal Balm lives in my bathroom, by the bed, and in my travel bag; it's the best for burns, blemishes, cuts, insect bites. As I age, I keep the Devil's Club Soothing Rub also in several places around the house for stiffness and arthritis aches and do not travel without it. Try a soak in any of the bath salts for a real treat. I've known all the Back Bay Botanicals products since their origination; they are pure, crafted with care, and made for you to enjoy. - Jane L., Sitka, AK Customer since 1997

I love your Noni Cream, it soothes the most irritated skin and a soak in your Lavender Bath Salts is like a mini-vacation. - Jane M., Sitka, AK

I have been using the Herbal Balm for several years now, and I keep it handy right on my desk at work. It is the best thing I have ever found for healing small cuts and the dry, cracked skin I get in the winter. Between all the paper handling and the hand washing, my hands need TLC and Herbal Balmmakes them feel good again. I use it at least once a day even if my hands are fine, and Herbal Balm is a wonderful moisturizer, too! - Karen P., Sitka AK

I had severe sunburn on my lips, face and shoulders from bodysurfing with my grandson. I used Back Bay Herbal Balm right away and it healed so quickly!

Also, it is such a relief to use Noni Cream every morning knowing that it is so natural. It is so refreshing to use right out of he fridge. - Zella, Wichita, KS

Our family has used Back Bay Botanical products for more than ten years. We use Devil’s Club Rub on sprains and Herbal Balm on bruises and burns. I’m convinced the Herbal Balm significantly reduced my bruising after a recent wrist injury. A dear older friend has a puzzling condition with a perpetually sore and swollen ankle. The doctors can’t find anything wrong. Devil’s Club Rub is the only product he’s found that gives him relief. He uses it on an arthritic thumb joint as well. I love the natural “Stay Away Insect Spray.” It works well, from no-see-ums in Southeast Alaska to mosquitoes in Minnesota. I keep a supply of the lip balms on hand for gifts. We’re sold on Back Bay Botanicals!
- Jen, LPW, AK

Hello there! My name is Catherine and I just wanted to tell you thank you, and how much I LOVE your soothing rub.

I'm a trauma/ER nurse. I spend 12 and 1/2 on my feet when I work. On average, I walk 6 miles a shift. For years, I've had terrible foot pain. Lately it's gotten so bad, that my doctor has given me narcotic and non-narcotic medication for the pain.  When I get up in the morning, I take ibuprofen just to be able to walk.

I happen to run across your web site when researching Devils club and decided to try the rub. One day, I had some hip pain. I thought, what the heck, let's try it. My pain was gone. I wasn't sure if it was the rub, or the pain medication, but I really didn't care at that point!

After a rather long night, I could hardly walk after I got home. I decided to try something. I put your rub on my right foot only. 20 min later I got up. Holy crap, my right foot didn't hurt nearly as bad as it did. Immediately, I put it on the left and got the same results.

Still, I was not convinced (it's the nurse in me). That night my husband was having bad wrist pain due to arthritis. I did the same experiment on him. Massaged the rub onto his right wrist. Less than 10 min, his pain was gone. We put it on the left wrist and got the same results.

This product is AMAZING! It really works. It didn't make my foot pain totally go away, however it relieved it to the point that I didn't need medication.

I can't say THANK YOU enough. Yesterday, I placed an order for 2 more.

Keep up the good work!

Very satisfied customer,
Catherine , AKA happy feet

I just wanted to write to let you know how much your Devil's Club Soothing Rub helped me heal over the past two weeks. I badly pulled my shoulder and the muscle was inflamed and spasming (painful). I tried some of my Arnica balm - I have a small company similar to yours in Whitehorse and love arnica for arthritic problems and thought maybe - it helped a little but, to no great degree - then I remembered I had a little tub of your product that I picked up on a trip to Skagway to try out. Within 10 minutes my shoulder spasms started to subside and by the next day the pain was much, much less. I'm sold on the effectiveness of Devil's Club after this experience for this type of thing. I'll be picking up some more on my next trip over the border.  
Great Product - I had to take a moment to write and thank you for making it. - Jolie, Whitehorse, Yukon

Amazing. I am scheduled for a hip replacement in the next 30 days. On a Princess Coral cruise excursion and nature walk in Haynes this past week, the tour guide showed us the Devils Club plant and mentioned the many uses it has. Not being a tea person, but suffering from arthritis, I decided to try it when I found I could buy it at our lunch stop.

Amazing, unbelievable, totally eliminated the pain, is all I can say. Plus a great big "thank you" to our host who mentioned the product.  I will still have surgery, but I know what I will use during rehab.

I'm telling everybody, look for bulk shipments to Texas for me and my friends. - Jim, Granbury, TX

I was in Juneau last week visiting the shop next to the injured eagle and found your product there.  As I have had foot problems and now ankle issues any amount of walking has proven to be quite painful for me limiting my enjoyment of Alaska. I put this on from ankles down and woke up the next day with no pain or swelling... I knew immediately that I would be ordering more.  Put it to the real test after having walked around Anchorage all day, caught late flight out, had to run to next flight in MSP and then again in Atlanta.  My ankles were so swollen you could not even tell that I had ankles.  Put the salve on and woke up to almost normal ankles and little pain.... 

Long story short... thank you for your products.  Kat, Montgomery, AL

This is the best ever.  Just got back from climbing Andes in Peru and without it I would have never made the walk.  It is a miracle and thank you! - Virginia, Ontario, Canada

My business associate brought me some Devils Club Soothing Rub as a gift while on vacation in your beautiful state. I have a lower back problem that causes me indescribable pain.  For over twenty five years I have resisted surgery and have been a candidate for many types of treatment (medical and home remedies) to help decrease the ever present ache in my lower back and hips.  He told me that this rub was said to help many different types of aches and pains.  I was skeptical, but I tried it and I had almost immediate relief of the ache after the first application.  I am not implying that my back problem was cured, but nothing, I mean nothing, had ever helped the pain that quickly and no drugs!  I am so happy to have found you and the Devils Club Soothing Rub. - Elsie, Jellico, TN

I want to take this opportunity to thank you folks for providing such an amazing and helpful product.  Since finding this product in Sitka, I have been using it with great and almost immediate relief. God bless you both for providing this to all of us.  The power of natural healing and ancient remedies lives on..... So thankful to have found you folks.  With Warmest Regards, Gordon, Buda, TX

This is the best!  I have arthritis very bad and this is the only rub that seems to help me.  My sister brought us one home from Alaska while she was on vacation, and now we're hooked on it!  Thanks so much for your wonderful product. - Joan, Cutler Bay, FL

I love your Devil’s Club Rub!!!  It works great and I never leave home without it!
- Carol K., California

After a Cruise Trip to Alaska, we discovered Devil's Club for Arthritis pain.  While shopping in town we found Devil's Club and started to use it.  We have repeatedly ordered it and have been using Devil's Club for about a year now, and we would recommend it to anyone for Arthritis.
- Genie, Green Valley, AZ

E-mail 1: I recently bought several jars of your Devil's Club at Sitka's Bazaar for myself and a few friends. My understanding is that it can help with the severe arthritis pain we have. If we find it beneficial can we purchase more from you directly? I'm also interested in trying other products of yours. Do you sell and ship out of state and how would I go about getting more information on other products/pricing/ordering if available. I have great hope for your Devils Club Rub. It's my last hope to avoid surgical intervention. Sincerely, Lauren

E-mail 2: Devil's Club was applied to my shoulder yesterday while telling a friend about your product. She suffers from severe rheumatoid arthritis. Within a few minutes there was relief. I told her either this stuff really works or my mind is playing tricks on me with wishful thinking. She said who cares... just get it in the mail! hahaha Truer words were never spoken :) My mind is racing with names of people I think may benefit from your product It must be wonderful to know that your expertise has provided relief to many that suffer. We're looking forward to exploring your web site when it's up and running. In the meanwhile I'd appreciate a price list and brochure. This is something I don't intend on running out of...thank you. Sincerely, Lauren

E-mail 3: My friend suffers from severe arthritis with little relief from pain medication. She tried the small jar of Devil's Club I sent her on her hip, shoulder and knee. She said it was the first time she slept through the night in as long as she can remember. …You have another customer …Sincerely, - Lauren, Spring Hill, FL

E-mail 1: Thanks...I just read the email you had sent Lauren. I will be thanking you in advance for the ordering info and watching for the mail. This stuff is too good to be true...and I am by nature very skeptical. - Kat

E-mail 2: Please send me your price list. Your Devil’s Club Rub is amazing! I could rave on but it would sound nuts. Thanks, Kat

E-mail 3: I love this stuff. Have you sent me the product and price list yet?? My lil jar is almost gone....hahaha.. I have a lot of joints I use it on. Just for the heck of it, I put some on an ant bite. they usually make me crazy.. this time the bite did not develop. cool huh… Kat

E-mail 4: Hey Jean. thanks for the brochure. I really did not want to run out of the Devils Club Rub. A friend of mine went to Alaska, while there she found out about Devils Club Rub. She sent me a jar and told me to try it. Ok., nothin to lose. I have severe arthritis. Medication does not help much. Anyway.. after I used Devils Club for a few days, I was wonderfully surprised. I used it on my knee, hip, shoulder and elbow. For the first time in a very long time, I slept through the night pain free. I wake up in the morning feeling good. I can fully extend my arm without my elbow hurting. In my job, I walk on concrete all day. When I come home now, I don't go straight to the chair ‘cause my hip hurts. … Thanks, Kat, Waveland, MS

…The product that I have used is the "Devils Club Soothing Rub". I have arthritis in my wrist joints and thumbs and the Rub seems to ease the pain somewhat. I also use it on my legs at night; which has relieved the numbness in my calves (Achy Leg Syndrome). I would say that your service is excellent and receive my orders promptly. Sincerely – Rosemarie, Sequim, WA

Devil’s Club Soothing Rub really works!  I use it with my arthritis, fibromyalgia, and Restless Leg Syndrome.  My doctor’s mother uses the Devil’s Club for her arthritis, and prefers using the salve instead of pills for her pain. - Bonnie, Blackfoot, ID

... We use Devil’s Club Rub on sprains and Herbal Balm on bruises and burns. I’m convinced the Herbal Balm significantly reduced my bruising after a recent wrist injury. A dear older friend has a puzzling condition with a perpetually sore and swollen ankle. The doctors can’t find anything wrong. Devil’s Club Rub is the only product he’s found that gives him relief. He uses it on an arthritic thumb joint as well…. - Jen, LPW, AK

Approximately three years ago my business associate brought me some Devil's Club from your store as a gift (he and his family visited your beautiful state while on vacation).

I have a lower back problem that causes me indescribable pain. For over twenty five years I have resisted surgery and have been a candidate for many types of treatment (medical and home remedies) to help decrease the ever present ache in my lower back and hips. He told me that this rub was said to help many different types of aches and pains. I was skeptical but I tried it and I had almost immediate relief of the ache after the first application. I am not implying that my back problem was cured but nothing, and I mean nothing, had ever helped the pain that quickly and no drugs!

Immediately I went on the Internet and tried to find your store but your site was closed for remodeling. I checked each day for what seemed forever but your site remained down. Steve gave me the rub that he had bought for personal use, the rub that he had brought for his parents, and the one that he had brought for his pastor! But, eventually I gave up and ordered some devil's rub from another place but it just wasn't the same. I don't know if I had psyched myself into thinking I had to have Back Bay Botanical Devil's Club or if it truly wasn't the same but it didn't help.

Then approximately three-four weeks ago I decided to try again and there you were, right back in business (at least where I could find you). I ordered the rub from you and when I received it the same thing happened. My relief was almost instantaneous! I am so happy to have found you and Devil's Club rub. Please don't go away again.

Oh, I repaid Steve for the Devil's Club that he gave me and he, too, was happy that I located your site. Thank you, Elsie, R.N., M.S.T, Jellico, TN

THANK YOU, BACK BAY BOTANICALS!!
I purchased my first supply Devil's Club Soothing Rub at the Whale Tail pharmacy in Craig, Alaska 2 years ago and have been hooked ever since! Between living in the bush of AK and running remote research crews in the Tongass to being a lady-tree climber/arborist in WI, I encountered and obtained plenty of little cuts, bumps, bruises, and sore muscles along the way. Your product is pure and easy on sensitive skin. I use it every day as a sooth - all and a carrier-base for my essential oils. Thank you for such a great rub, for the easy to use online ordering, and realistic shipping. You are the best! A customer for life,...- JESS, WI

I would like to thank you for your products. I received the Herbal Healing Balm as a gift from my friends who almost just arrived from Alaska after being there for half a year. My little son (5 months) has been fighting with eczema all over his body. I have tried lots of stuff and even a hormone cream from our doctor, which I generally don’t choose to go for. Even though it helped, the eczema appeared as soon as I stopped using that and suddenly I got this wonderful present which seems to keep it away after only two days of using, so thank you so much. I’m looking forward to using some more of your products.

Hana, Denmark

I would just like to thank you for your product.  My mother lives in Sitka and sent me the Herbal Balm for cracking in my feet.  My cracking on my feet is better now.  My son has eczema and with one application it heals right away.  Since I will not put my son through the painful allergy testing the doctors will not treat him.  This has given a treatment that works right away.  His dad has really bad psoriasis on his legs.  For years he has not been able to get it to heal.  When he constantly rubs the balm on his legs it starts to heal.  It has almost completely disappeared.  Thank you so much for your wonderful products.  I will recommend it to all my friends. April, Soldotna, AK

Just wanted to tell you about a good experience with the Herbal Healing Balm that I bought at the dock shop in Sitka.  Right after we came home (to Sacramento, CA) my daughter's fella opened a hot radiator for an angry customer way too soon.  He sustained a bad steam burn from his belt line down to his thighs along the front side of his body.  Being a tough guy (and foolish I think) he did not report the injury to his work place and tried it with various over the counter remedies.  He was in a lot of pain, well blistered in tender places and determined to gut it out.  I remembered the healing balm, and gave it to them, and it began helping fairly quickly, both relieving the pain and promoting the healing.  Thanks for having such a good product! Sunny, Sacramento, CA

… I had severe sunburn on my lips, face and shoulders from bodysurfing with my grandson.  I used Back Bay Herbal Balm right away and it healed so quickly! … - Zella, Wichita, KSBack to top

I just wanted you to know how much we appreciate the Back Bay Bummi Salve (Herbal Balm).  The day we got home Finn's eczema flared up.  It looks so sore.  Poor guy!  I have been slathering him in salve. It is the best!  Thanks again. - Kaiti, Chico, CA

I have been using the Herbal Balm for several years now, and I keep it handy right on my desk at work.  It is the best thing I have ever found for healing small cuts and the dry, cracked skin I get in the winter.  Between all the paper handling and the hand washing, my hands need TLC and Herbal Balm makes them feel good again.  I use it at least once a day even if my hands are fine, and Herbal Balm is a wonderful moisturizer, too! Karen P., Sitka, AK

... We use Devil’s Club Rub on sprains and Herbal Balm on bruises and burns. I’m convinced the Herbal Balm significantly reduced my bruising after a recent wrist injury…. -Jen, LPW, AK

Hello BBB! My family and I went on a cruise to Alaska 3 years ago, at one of the ports we saw your Healing Balm with Devil’s Club. My Dad purchased it for my sister, who gets very bad dry skin all over her face and mouth. It worked miracles! The tub went by very fast when we got home as it is a great rub for anything- dry skin, sunburns, cuts, insect bites. After that my Dad found your company online and bought two more, the jars would always go missing in our house as all of us would fight over the jars, and again we used them up fast! This past month my Dad purchased 6 jars from you guys (one for each of us!) and he wrote our names on the top.

I’ve had a very swollen ankle, with a large red itchy rash the past few days. I’ve been cleaning it, and putting the Devil Club Salves on it, the swelling has COMPLETELY gone down and when I use it all itchiness goes away!

I’m so thankful for your company, and the “Green Alaskan Cream” (That’s what we call your salve at our home.)

Thank you for your wonderful products that work MIRACLES! ... - Sincerely, A family of 6 from Portland, Oregon.

... I purchased the Lavender Facial Toner and the Moonlight Moisturizer while there and thought I would try it. I have been using it ever since. The toner is wonderful for using before or after your makeup and it leaves your skin feeling wonderful. … - Doris, Locust Forks, AL

Moonlight Moisturizer has been my daily facial pleasure since Jean first created it in 1997 on Back Bay in remote Alaska village where we were neighbors.  I was visiting her family one evening when the cream was new, and she asked me to put some on my skin.  A full moon was pouring through the wintertime window and the cream felt so like that clear, clean light that I suggested the product's name right then.  It's so light and creamy that my skin says aahh.  … - Jane L., Sitka, AK, Customer since 1997

My first moisturizer purchase was as a tourist several years ago.  All subsequent purchases have been as a committed customer.  I no longer purchase other moisturizers after finding that Moonlight Moisturizer meets all my needs.  I'm thrilled that a chance purchase resulted in complete satisfaction.   Cheers, - Marilyn, Albuquerque, NM

…I use the Moonlight Moisturizer at bedtime and my face feels so soft in the mornings when I get up. I can tell a big difference in my complexion with less wrinkles and do not seem to be any more than I had three years ago. I love these products and use them regularly…. Doris, Locust Forks, AL

…I have always been very picky about my face lotion, even willing to pay high prices for non-oily highly acclaimed products. I had settled on one and used it for many years. When I discovered and tried Jean's Noni Cream, I loved it and switched immediately. I have used nothing else on my face for over 3 years - I love how it makes my face feel and it's non-oily as well as full of beneficial, natural ingredients. I gave it to my sister-in-law as a gift and she didn't like it on her face but swore it made her arthritic knees feel better. She tried it on her mother's arthritic and chronically painful shoulder with extremely positive pain reducing results - a welcome and total surprise to the entire family. Personally, I hope I can keep contact with Back Bay Botanicals for the rest of my life to continue getting my Noni Cream!! …
- Cindy, Minneapolis, MN

I love your Noni Cream, it sooths the most irritated skin and a soak in your lavender bath crystals is like a  mini-vacation. - Jane M., Sitka, AK

I have been using Noni Cream for a few years now.  It is by far the best face moisturizer I have ever used.  As a matter of fact, I use it exclusively now, and have thrown out all of my lotions, including many very expensive brands I have used in the past.  I love Noni Cream because it leaves my skin feeling like silk! I wear makeup, and find that my makeup seems to go on and look better than when I use other creams.   - Gina, Sitka, AK

Noni Cream is by far the VERY BEST cream I have ever used on my face and it stays moist for hours after applying.  One jar lasts 4 times longer than my past lotions.  I love the healing properties!!!
- Mary T., Sitka AK

… it is such a relief to use Noni Cream every morning knowing that it is so natural.  It is so refreshing to use right out of he fridge. - Zella, Wichita, KS

…and a soak in your Lavender Bath Salts is like a mini-vacation. - Jane M., Sitka, AK

…I love the natural “Stay Away Insect Spray.” It works well, from no-see-ums in Southeast Alaska to mosquitoes in Minnesota… - Jen, LPW, AK